Terms & Conditions

Last updated: January 11, 2026

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These Terms and Conditions (“Terms”) govern your use of the Grind Time Movers website and all moving services provided by Grind Time Movers (“Company,” “we,” “us,” or “our”). By accessing our website, submitting a request, making a payment, or using our services, you agree to these Terms.

If you do not agree, please do not use our website or services.

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1. Scope of These Terms

These Terms apply to:

• Website access and use

• Online forms, quotes, and payments

• Phone, email, and text communications

• In-person residential and commercial moving services

• Any related services provided by Grind Time Movers

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2. Website Use

The website is provided for informational and booking purposes only. You agree to use the website lawfully and not to:

• Attempt unauthorized access to systems or data

• Disrupt or interfere with website functionality

• Use the site for fraudulent or unlawful purposes

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We do not guarantee uninterrupted or error-free website operation.

3. Quotes and Estimates

• All quotes and estimates are non-binding unless expressly stated in writing

• Estimates are based on information provided by the customer

• Final charges may change due to:

  • Additional items

  • Stairs, elevators, or long carries

  • Changes in inventory or scope of work

  • Delays not caused by the Company

  • Inaccurate or incomplete customer information

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4. Booking and Payments

• A deposit may be required to secure a booking

• Deposits are non-refundable, but may be applied toward future bookings in accordance with our Refund Policy

• Remaining balances are due as agreed upon before or upon completion of services

• Failure to pay may result in service suspension, storage fees, collection efforts, or legal action where permitted by law

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5. Customer Responsibilities

Customers agree to:

• Provide accurate and complete information

• Ensure safe and legal access to pickup and delivery locations

• Secure or remove valuables, cash, jewelry, documents, and irreplaceable items

• Inform the Company of items requiring special handling

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The Company is not responsible for items not disclosed or improperly packed by the customer.

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6. Prohibited Items

Grind Time Movers does not transport:

• Hazardous, illegal, or flammable materials

• Firearms or explosives

• Perishable goods

• Animals or plants

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We are not liable for prohibited items packed or transported without our knowledge.

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7. Damage and Claims

• Claims must be reported within 48 hours of delivery

• Liability is limited as permitted by law

• The Company is not responsible for:

  • Pre-existing damage

  • Normal wear and tear

  • Customer-packed items

  • Damage caused by customer negligence or building conditions

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8. Cancellations and Refunds

All cancellations and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.​

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9. Payments Made Through the Website

• Online payments are processed through third-party payment processors

• We do not store full credit or debit card information

• We are not responsible for errors, interruptions, or failures caused by third-party payment providers

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10. Chargebacks and Payment Disputes

Customers agree to contact Grind Time Movers first to resolve billing disputes. Unauthorized chargebacks may result in:

• Loss of booking credits

• Additional fees

• Collection or legal action where allowed by law

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11. Disclaimer of Warranties

The website and services are provided “as is” and “as available.” We make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

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12. Limitation of Liability

To the maximum extent permitted by law:

• Grind Time Movers shall not be liable for indirect, incidental, or consequential damages

• Total liability shall not exceed the amount paid for the specific service giving rise to the claim

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13. Indemnification

You agree to indemnify and hold harmless Grind Time Movers from any claims, damages, or expenses arising from:

• Customer negligence

• Inaccurate information provided

• Violation of these Terms

• Violation of applicable laws or regulations

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14. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including weather, traffic conditions, accidents, natural disasters, or acts of God.

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15. Privacy

Your use of our website and services is subject to our Privacy Policy, which explains how we collect and use personal information.

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16. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

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17. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted with a revised date. Continued use of the website or services constitutes acceptance of the updated Terms.

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18. Contact Information

For questions regarding these Terms, contact us at:

Email: support@grindtimemovers.com